Refunds and cancelling
Last updated 31 October 2026
The 14-day refund
If you are not happy with Remii, ask for a refund within 14 days of paying and you get that payment back. This applies to the first payment of a plan, and to any other payment. Ask from Plan and billing in the app, or write to abdul@remiiai.com.
After 14 days
After 14 days we do not refund a payment, and credits you have not used are not refunded. Unused credits carry over for one month.
Cancel any time
You can cancel your plan at any time in Plan and billing. It then runs to the end of the period you have paid for, and you are not charged again.
How the money comes back
Payments are taken by our reseller and Merchant of Record, Paddle. Refunds go back to the card or payment method you used, through Paddle. It usually takes a few days to show up, depending on your bank.
No promised results
Remii does not promise sales, leads or followers, so a refund is never about whether a post brought any. It is yours to ask for within 14 days of paying, for any reason.